Handsets that haven’t been purchased through IPCortex won’t be configured to use zero touch provisioning and will need manual configuration to start the provisioning process.

Note: Handsets that haven’t been purchased through IPCortex my incur a configuration charge.

Yealink

• Plug the phone, Internet socket, into a network port with a network cable.
• Once the phone has booted, press the OK button to get the status screen.
• Make a note of the IPv4: address.
• Browse to http://address and login with the default username (admin) and password (admin).
• Navigate to Settings → Auto Provision.
• Set PNP Active to Off.
• Set DHCP Active to Off.
• Fill in Server URL: (http://yealink.hosted.ipcortex.com/)
• Click Confirm and restart the handset.

Polycom

• Plug the phone, Internet socket, into a network port with a network cable.
• Navigate to the network status screen by pressing the Home button → Settings → Status → Network → TCP/IP Parameters.
• Make a note of the IP: address.
• Browse to https://address and login with the default username (Admin) and password (456).
• Navigate to Settings → Provisioning Server.
• Set Server Type to HTTPS.
• Fill in Server Address (provision.hosted.ipcortex.com)
• Click Save and restart the handset.

Snom

• Plug the phone, NET socket, into a network port with a network cable.
• Enter the language, time zone and tone scheme, next you will be presented with a welcome screen.
• Press the up arrow.
• Make a note of the IP Adr: address.
• Browse to http://address.
• Navigate to Advanced → Update.
• Fill in Setting URL: (https://provision.hosted.ipcortex.com/)
• Set PnP Config: to off.
• Click Apply and restart the handset.

Once complete please contact IPCortex support with a list of MAC addresses for the handsets to be authorised.